Case study · Hospitality / HR

Turneo: from Excel and WhatsApp to automatically generated rotas

Shift-planning software for restaurants and venues with several areas: kitchen, dining room, bar and more. Visible cost, cover in place and staff notified on WhatsApp.

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Turneo dashboard with the weekly rota, cover alerts and estimated labour cost
Weekly rota with hours and cost KPIs, smart alerts and an employee profile.

The problem

In hospitality, the weekly rota usually lives in spreadsheets and WhatsApp messages. The manager doesn't see the cost until the week closes, and areas end up short-staffed without warning.

  • Shifts assigned by hand, hour by hour
  • No view of total hours or estimated cost
  • Cover per area (kitchen, dining room, bar) out of control
  • Contract hours not met (too many or too few)
  • Slow, error-prone communication of the rota

The solution

A shift SaaS platform with automatic generation, rules per employee and alerts before the week is published.

Rota generation

Fills in the rota according to availability, rest and contract type.

Cost and hours

KPIs for total hours, estimated cost and assigned shifts before the week closes.

Smart alerts

Cover below the minimum, absent managers, hours above or below the contract.

WhatsApp

Sends the rota to the team without leaving the dashboard.

Stack and approach

  • Multi-area web app (kitchen, dining room, bar, stations)
  • Rules per employee: availability, split shifts, rest breaks, contract type
  • Development accelerated with AI, reviewed before handover
  • Open source — the product evolves without being tied to someone else's closed SaaS

Sector: hospitality, restaurants, venues with shifts per area.
Status: in production at turneo.es.

Do you manage shifts by hand?

If the rota eats up hours every week, Turneo may fit, or we can adapt a dashboard to how you operate.

Plan shifts without the weekly chaos

Software in production, ready for hospitality.

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